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SPi Global Madison also must retain 40 existing workers and spend $1.2 million in capital improvements.

Dave Eckert, an ergonomic and safety specialist with L.L. Bean, works to set up the L.L. Bean call center on Godfrey Boulevard near the Bangor International Airport in this Aug. 26, 2005, file photo.

The early morning flood that claimed four lives in Travis County last October 31 also overwhelmed the city’s 911 call center and public safety leaders knew it, records show. But a final report from the city made no mention of wait times.

The board of directors of the Commonwealth Utilities Corp. has instructed the agency’s management to develop within the next 30 days a “transition plan” for CUC’s customer call center service.

RealPage, Inc. introduces email service enhancement Instant Call Reply to its contact center leasing suite. Multifamily and single-family rental housing owners and operators who use this service can deliver heightened customer service to prospects and realize faster turnaround on appointments set for property visits.

Catering to the growing Asian markets, Open Access BPO adds Vietnamese, Thai, Bahasa Malaysia, and Bahasa Indonesia to its voice-based multilingual call center solutions. (PRWeb April 13, 2014) Read the full story at

Penske offers an array of tools and savings that can total 20 percent. These Penske call center associates have a military connection: they either have a family member who has or is currently in active or reserve duty, or are veterans themselves. "Our military call center employees have been specially trained to aid military members and their families navigate the unique requirements for each ...

Penske Truck Rental is being all it can be for United States military members who must relocate themselves and their families. The Berks County-based company has created a specialized call center to assist active and veteran military members with do-it-yourself moves. The dedicated, toll-free number -- 1-844-4TROOPS -- operates daily from 7 a.m. until midnight and is staffed by employees who ...

Pictured left - The Richwood Bank’s new Operations Building and Call Center, located at 24 E. Blagrove St., held an open house Friday afternoon. The building houses a call center as well as the bank’s IT, human resources and marketing department.

The Verizon Call Center in Murfreesboro was evacuated Monday afternoon after a report of a bomb threat was received.